Client Support Assistant - Work From Home

Job Description:

As a Client Support Assistant at Coca-Cola European Partners, you will be responsible for providing exceptional customer service and support to clients while working from the comfort of your own home in Austin, Texas. This full-time position at the Associate Level requires a minimum of 3 years of experience in a customer service or support role.

Responsibilities:- Respond to client inquiries and issues through various communication channels such as phone, email, and chat- Troubleshoot and resolve client concerns in a timely and effective manner- Coordinate with internal teams to ensure client satisfaction and resolution of issues- Maintain accurate records of client interactions and transactions- Provide product information and recommendations to clients- Assist in developing and implementing customer support strategies- Collaborate with team members to continuously improve customer service processes

Requirements:- Dedicated and adaptable personality traits- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Creativity and leadership skills- Proficiency in Microsoft Office Suite and CRM software- High school diploma or equivalent required, bachelor's degree preferred

Benefits:- Profit sharing opportunities- Visa sponsorship for eligible candidates- Joining bonus for new hires- Embrace a culture that challenges norms and encourages bold thinking

Deadline to apply: ********

Equal Opportunity Statement:Coca-Cola European Partners is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.