As a Client Support Assistant at Edison International in Indianapolis, Indiana, US, you will play a crucial role in providing exceptional customer service to our clients. This part-time position is perfect for someone who is just starting out in their career and looking to gain valuable experience in a dynamic and collaborative work environment.
Responsibilities:- Serve as the first point of contact for clients, addressing their inquiries and concerns in a timely and professional manner- Assist clients with navigating our products and services, providing guidance and support as needed- Collaborate with colleagues to ensure a seamless client experience- Maintain accurate records of client interactions and transactions- Provide feedback to the team to help improve our products and services- Continuously strive to enhance the overall client support process
Requirements:- Independent and adaptable, able to work effectively in a fast-paced environment- Strong teamwork skills, able to collaborate with colleagues from diverse backgrounds- High emotional intelligence, able to empathize with clients and address their needs effectively- Excellent communication skills, both written and verbal- Comfortable using technology and learning new software programs- Customer service experience is a plus but not required
Benefits:- Training and professional development opportunities to help you grow in your career- Relocation allowance for candidates who may need to move for the position- Visa sponsorship for international candidates
Working Environment:At Edison International, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. You will be surrounded by a diverse and inclusive team that values creativity, innovation, and teamwork.
Deadline to Apply:June 12, 2024
Equal Opportunity Statement:Edison International is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees feel valued and empowered. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.