Job Description:
Zocdoc is seeking a dynamic Client Support Assistant to join our team in Dallas, Texas. This part-time position is perfect for entry-level individuals who are energetic and resilient, with a passion for delivering exceptional customer service. As a Client Support Assistant, you will play a crucial role in supporting our clients and ensuring their satisfaction with our services.
Responsibilities:1. Provide excellent customer service to clients via phone, email, and chat.2. Assist clients with account setup, scheduling appointments, and resolving any issues they may encounter.3. Conduct research on healthcare providers to help clients find the right match for their needs.4. Collaborate with the Client Support team to ensure a seamless experience for all clients.5. Manage projects related to client support initiatives and provide regular updates to the team.6. Maintain accurate records of client interactions and feedback.
Requirements:1. Energetic and resilient personality with a positive attitude.2. Strong project management and research skills.3. Excellent communication and problem-solving abilities.4. Ability to work effectively in a fast-paced and dynamic environment.5. Must be a team player with a willingness to learn and grow.6. High school diploma or equivalent required.
Benefits:- Company transportation provided for work-related travel.- Joining bonus for new hires.- Gym membership to promote a healthy work-life balance.
Working Environment:At Zocdoc, we embrace a culture that challenges norms and encourages bold thinking. Our team is passionate about improving healthcare and offering innovative solutions to our clients. As a Client Support Assistant, you will have the opportunity to make a meaningful impact and grow in your career.
Deadline to apply: June 1, 2024
Equal Opportunity Statement:Zocdoc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
