Client Services Project Analyst

Client Services Project Analyst
Company:

Epiq


Place:

Kansas


Job Function:

Customer Service

Details of the offer

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Project Analyst (PA) at Epiq Managed Services will assist the Project Manager (PM) in tracking, organizing, processing, and promotion of client supplied data and workflows. The PA's duties will include serving as a keeper of project reporting on client projects, a daily point of contact for client requests, and queue manager of client priorities.

Responsibilities

Monitor and report on the progress of client projects through the multiple departments at Epiq
Draft processing statements of work to be used by other departments in executing their portions of a project
Obtain, examine and prepare client data for processing
Interpret client needs and PM instructions in order to accurately and efficiently pass them on to operational groups
Assist in troubleshooting and resolving any client issues with delivered or hosted data
Import load-ready data sets into Relativity
Conduct searches of electronic data
Perform quality control checks of work product from operations groups and other team members
Creating reports as required
Requirements High technical aptitude with database programs, text editors and review platforms including, but not limited to, Relativity
Highly organized and able to monitor and effectively record progress of multiple processes
Availability to work extended hours as needed when client project loads increase
Possess excellent customer service, interpersonal and communication skills
Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
Bachelor degree preferred
Industry qualifications such as Relativity Certified Administrator or Relativity Certified Analytics Expert is a plus
A solid understanding of all Microsoft Office applications, basic UNIX, Windows, hardware, networking, and delimited files, experience with SQL database and other database applications is a plus
#LI-RC1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.


Source: Grabsjobs_Co

Job Function:

Requirements

Client Services Project Analyst
Company:

Epiq


Place:

Kansas


Job Function:

Customer Service

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