Client Service Specialist - Work From Home

Job Description:

Broadcom is seeking a Client Service Specialist to join our team on a part-time basis, working remotely from home in Charlotte, North Carolina. This entry-level position is ideal for individuals with no prior experience who are looking to kickstart their career in client service.

Responsibilities:- Provide exceptional customer service to clients via phone, email, and online chat- Answer inquiries, resolve issues, and escalate complex cases to the appropriate department- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to ensure seamless communication and service delivery- Assist with onboarding new clients and providing product/service demonstrations- Continuously seek ways to improve the overall client experience- Adhere to company policies and procedures at all times

Requirements:- Energetic and independent personality traits- Strong leadership and creativity skills- Excellent communication and interpersonal abilities- Ability to work remotely and manage time effectively- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent- Must have reliable internet connection and home office setup

Benefits:- Remote work flexibility- Training and professional development opportunities- Free accommodation for selected individuals- A working environment committed to environmental responsibility and sustainable practices

Deadline to apply: May 17, 2024

Equal Opportunity Statement:Broadcom is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.