Client Service Specialist

Job Description:

DoorDash is seeking a Client Service Specialist to join our team in San Antonio, Texas. In this part-time role at the Associate Level, the Client Service Specialist will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will have at least 2 years of experience in a customer service role and possess the personality traits of reliability and adaptability.

Responsibilities:1. Responding to client inquiries via phone, email, and chat in a timely and professional manner2. Resolving client issues and complaints effectively and efficiently3. Providing product information and assistance to clients4. Collaborating with other team members to ensure a seamless client experience5. Maintaining accurate and detailed client records in our CRM system6. Assisting with other administrative tasks as needed

Requirements:1. At least 2 years of experience in a customer service role2. Reliable and adaptable personality traits3. Strong teamwork and time management skills4. Proficient in Microsoft Office and CRM systems5. Excellent communication skills, both written and verbal6. Ability to multi-task and prioritize in a fast-paced environment

Benefits:1. Company equipment provided2. Paid overtime opportunities3. Relocation allowance for eligible candidates

Working Environment:At DoorDash, we empower our employees to take ownership and make impactful decisions. We provide a supportive and collaborative working environment where employees can thrive and grow in their careers.

Deadline to apply: May 24, 2024

Equal Opportunity Statement:DoorDash is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.