Job Description:
As a Client Service Specialist at Disney in Denver, Colorado, you will be responsible for providing exceptional customer service and support to clients in a variety of industries. Your primary focus will be on building and maintaining strong client relationships, coordinating client requests, and ensuring the delivery of high-quality services.
Responsibilities:- Serve as the main point of contact for clients, addressing any inquiries or concerns promptly and professionally- Collaborate with internal teams to ensure client needs are met and projects are completed on time and within budget- Conduct regular check-ins with clients to assess satisfaction levels and identify areas for improvement- Prepare and deliver presentations to clients on a regular basis, showcasing the value of Disney's services- Utilize critical thinking skills to troubleshoot client issues and provide innovative solutions- Stay up-to-date on industry trends and best practices to better serve clients- Maintain accurate records of client interactions and transactions- Adhere to company policies and procedures to ensure compliance and confidentiality
Requirements:- Bachelor's degree or equivalent experience required- 4+ years of experience in a client-facing role- Excellent communication skills, both written and verbal- Strong presentation skills- Ability to think critically and problem-solve effectively- Adaptable and resourceful in a fast-paced environment- Proficient in Microsoft Office Suite and CRM software- Detail-oriented with strong organizational skills
Benefits:- Travel and spending expenses covered- Gym membership- Dental insurance
Working Environment:At Disney, you will have the opportunity to thrive in a high-energy workplace that is focused on delivering impactful results. You will work alongside a team of talented professionals who are dedicated to providing top-notch services to our clients.
Deadline to Apply: May 1, 2024
Equal Opportunity Statement:Disney is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
