We are desiring to recruit a resourceful Client Service Representative to join our fast-paced team at VCA Animal Hospitals in Delaware, OH.
Growing your career as a Full Time Client Service Representative is an awesome opportunity to develop relevant skills.
If you are strong in communication, negotiation and have the right commitment for the job, then apply for the position of Client Service Representative at VCA Animal Hospitals today!
at VCA Animal Hospitals in Newark, Delaware, United States
VCA Newark Animal Hospital is looking for a new Client Service Representative! We are a busy and growing 6 DVM General Practice / Urgent Care hospital looking to grow our amazing team. Healthy work/life balance is a MUST for us as well as loving our daily work and having fun with our teammates! We are open to full time or part time inquiries at this time.
ESSENTIAL FUNCTIONS :
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
PREFERRED QUALIFICATIONS :
Experience in an animal hospital is preferred, but not required! Afternoon/Evening shifts available.
- High School Diploma/ GED or equivalent
- Excellent listening and communication skills
- Compassion for pets and people-as well as awareness and understanding of others' reactions
- Proven decision-making skills to choose the most appropriate course of action
- Multitasking is a must!
LOCATION :
VCA Newark Animal Hospital
1360 Marrows Rd
Newark, DE 19711
Pay is based on experience. Ranges vary but typical pay is from $14-$18.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com To view full details and how to apply, please login or create a Job Seeker account Benefits of working as a Client Service Representative in Delaware, OH:
? Opportunity to Make a Difference
? Professional Development Opportunities
? Leading Industry Pay
