Client Service Manager - Work From Home

Palantir Technologies is seeking a highly skilled and experienced Client Service Manager to join our team on a part-time basis, working remotely from Philadelphia, Pennsylvania. This position is ideal for individuals at the Mid-to-Senior Level with at least 8 years of experience in client service management.

As a Client Service Manager at Palantir Technologies, your responsibilities will include:1. Building and maintaining strong relationships with clients to understand their needs and requirements.2. Providing excellent customer service and support to ensure client satisfaction and retention.3. Managing a team of client service representatives to ensure they meet performance targets and deliver exceptional service.4. Analyzing client feedback and data to identify areas for improvement and implement strategies for enhancement.5. Collaborating with other departments such as sales, marketing, and product development to achieve overall company goals.6. Developing client service policies, procedures, and standards to ensure consistency and quality in service delivery.7. Monitoring key performance indicators and metrics to track client service effectiveness and make data-driven decisions.

To excel in this role, you must possess the following personality traits: reliability and hardworking. Additionally, the ideal candidate will have strong people management and analytical skills as soft skills requirements.

In return for your hard work and dedication, Palantir Technologies offers a range of benefits including paid overtime, profit sharing, and remote work flexibility. Our working environment is designed to provide opportunities for unlimited personal and professional growth, ensuring that you can reach your full potential.

If you are interested in this position, please apply by June 1, 2024. Palantir Technologies is an equal opportunity employer and we value diversity and inclusivity in our workplace.

Join us at Palantir Technologies and help us revolutionize the way we serve our clients!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.