As a Client Service Manager at Core-Mark Holding in Chicago, Illinois, US, you will play a crucial role in managing and maintaining relationships with our clients. This part-time position requires a mid-to-senior level candidate with at least 7 years of experience in client services.
The ideal candidate for this role will be adaptable and reliable, with excellent cooperation and presentation skills. As a Client Service Manager, you will be responsible for understanding and meeting the needs of our clients, as well as resolving any issues that may arise. You will also be responsible for communicating with clients to ensure their satisfaction and retention.
Key responsibilities of the Client Service Manager include:- Building and maintaining strong relationships with clients- Understanding client needs and recommending appropriate products or services- Resolving client issues and concerns in a timely and efficient manner- Communicating with clients to ensure their satisfaction and retention- Collaborating with internal teams to ensure client needs are met- Analyzing client data to identify trends and opportunities for improvement- Developing and implementing client retention strategies
In addition to the responsibilities listed above, the Client Service Manager will also be responsible for leveraging data to inform decisions and drive strategic initiatives. The working environment at Core-Mark Holding is dynamic and fast-paced, with a focus on using data to drive business decisions.
Benefits for this position include life insurance, remote work flexibility, and disability insurance. The deadline to apply for this position is May 2, 2024.
Core-Mark Holding is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join our team at Core-Mark Holding and help us deliver exceptional client service to our valued customers. Apply now! How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.