As a Client Service Associate at ConocoPhillips, you will be responsible for providing exceptional customer service and support to clients remotely from Indianapolis, Indiana. This part-time entry-level position requires zero years of experience but a strong motivation and resilience to excel in a fast-paced work environment.
Responsibilities:1. Communicate with clients via phone, email, and chat to address their inquiries and concerns promptly and professionally.2. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.3. Collaborate with internal teams to resolve client issues and provide solutions in a timely manner.4. Process client requests, orders, and transactions accurately and efficiently.5. Utilize adaptability and negotiation skills to handle challenging situations and find mutually beneficial resolutions.6. Maintain records of client interactions and transactions in the company's database.7. Participate in training and development programs to enhance your knowledge and skills in client service.
Requirements:1. Motivated and resilient individual with a strong desire to succeed in a client service role.2. Excellent communication skills, both written and verbal.3. Ability to adapt to changing priorities and work effectively in a remote environment.4. Strong negotiation skills to resolve client issues and conflicts.5. Proficiency in Microsoft Office and other computer software applications.6. High school diploma or equivalent.
Benefits:- Disability insurance- Life insurance- Gym membership
Working Environment:At ConocoPhillips, we prioritize quality in all aspects of our work, products, and services. As a Client Service Associate, you will be expected to uphold these standards in your interactions with clients and colleagues.
Deadline to apply: May 29, 2024
Equal Opportunity Statement:ConocoPhillips is an equal opportunity employer and welcomes applicants of all backgrounds. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.