Client Service Associate

Job summary
Join our team as a Client Service AssociateBuild strong relationships with clientsEnsure exceptional client experiences and provide essential support
Job seniority: associate level
Responsibilities
• Actively engage with clients• Confirm appointments• Follow up with past and potential clients• Distribute marketing materials• Keep clients engaged during wait times
Requirements
• Strong interpersonal and communication skills• Experience in a fast-paced retail environment• Basic computer proficiency and ability to troubleshoot• Prior customer service or sales experience preferred, but not required• Willingness to learn and grow in a customer-focused role
Key Skills Needed
• Strong interpersonal and communication skills• Experience in a fast-paced retail environment• Basic computer proficiency and ability to troubleshoot• Customer service or sales experience
Benefits
• Corporate discount program• Opportunities for advancement within the organization or as a tax pro• Tax preparation training• Continuing tax education• And More!