Client Service Associate

Job summary
Join our team as a Client Service Associate and be the friendly face for all those who visit our officesEnsure exceptional client experiences and provide essential supportActively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times
Job seniority: entry level
Responsibilities
• Actively engage with clients• Confirm appointments• Follow up with past and potential clients• Distribute marketing materials• Keep clients engaged during wait times
Requirements
• Strong interpersonal and communication skills• Experience in a fast-paced retail environment• Basic computer proficiency and ability to troubleshoot• Prior customer service or sales experience preferred, but not required• Willingness to learn and grow in a customer-focused role
Benefits
• Corporate discount program• Opportunities for advancement within the organization or as a tax pro• Tax preparation training• Continuing tax education• And More!