Client Service Assistant - Remote Work

Job Description:

Amphenol, a leading technology company in Jacksonville, Florida, is seeking a motivated and reliable Client Service Assistant to join our team on a part-time, remote basis. This entry-level position is perfect for individuals looking to gain experience in client service and communication. The successful candidate will be responsible for providing exceptional client support and assistance to ensure a positive experience for all customers.

Responsibilities:- Communicate with clients via phone, email, and chat to address inquiries and resolve issues in a timely manner- Manage client accounts, updating information, and processing orders as needed- Collaborate with other team members to coordinate client requests and ensure smooth operations- Provide product information and recommendations to clients to meet their needs and preferences- Maintain accurate records of client interactions and transactions for future reference- Assist in the development and implementation of client service strategies to improve overall customer satisfaction- Uphold company policies and procedures while delivering exceptional service to clients- Attend training sessions and meetings to stay updated on company products and services

Requirements:- Excellent communication skills, both written and verbal- Strong people management and decision-making abilities- Highly motivated and reliable with a strong work ethic- Ability to work independently and collaboratively within a remote team environment- Proficiency in Microsoft Office Suite and other relevant software applications- High school diploma or equivalent required

Benefits:- Gym membership- Free accommodation- Parental leave

Working Environment:At Amphenol, we prioritize understanding and empathy in all interactions. We believe in fostering a supportive and inclusive environment where employees feel valued and respected.

Equal Opportunity Statement:Amphenol is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.