Client Service Assistant

Job Description:

Hilton Worldwide Holdings is seeking a dedicated and energetic Client Service Assistant to join our team in Phoenix, Arizona. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and professional manner.

Responsibilities:1. Assist clients with inquiries, requests, and issues via phone, email, and in person.2. Maintain client records and update information as needed.3. Coordinate appointments and meetings between clients and company representatives.4. Prepare reports and presentations for client meetings.5. Collaborate with other team members to ensure client satisfaction and retention.6. Handle client complaints and escalate issues as needed.7. Assist with administrative tasks such as filing, data entry, and scheduling.

Requirements:1. Energetic and dedicated individual with a passion for customer service.2. Excellent communication and interpersonal skills.3. Ability to persuade and present information effectively.4. Proficiency in Microsoft Office Suite and other relevant software.5. Minimum of 2 years of experience in a customer service role.6. High school diploma or equivalent required; Bachelor's degree preferred.

Benefits:1. Gym membership.2. Free food.3. Company equipment provided for work.

Working Environment:At Hilton Worldwide Holdings, we foster an environment where technology is harnessed to drive innovation and efficiency. We believe in providing our employees with the tools and resources they need to succeed in their roles.

Equal Opportunity Statement:Hilton Worldwide Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 12, 2024

If you meet the requirements and are interested in joining our team, please submit your resume and cover letter to [contact email]. We look forward to hearing from you! # Client Service AssistantHow to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.