Job Description:
Simon Property Group is seeking a dedicated and energetic Client Relations Specialist to join our team in Austin, Texas. As a Client Relations Specialist, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeding their expectations.
Responsibilities:- Act as the main point of contact for clients, addressing any questions or concerns in a timely and professional manner.- Develop strategies to improve client satisfaction and retention rates.- Collaborate with internal teams to coordinate client events and activities.- Conduct regular check-ins with clients to gather feedback and measure satisfaction levels.- Analyze client feedback and data to identify areas for improvement and implement solutions.- Project manage initiatives to enhance the client experience.- Assist in the development and execution of marketing campaigns to attract new clients.
Requirements:- Bachelor's degree in Business Administration or a related field.- Minimum of 3 years of experience in client relations or a similar role.- Strong analytical skills and experience in project management.- Excellent communication and interpersonal skills.- Ability to work independently and as part of a team.
Personality traits: Dedicated, EnergeticSoft skills: Analysis, Project Management
Benefits:- Retirement plan- Company transportation- Free food
Working environment:At Simon Property Group, we believe in giving back to the community through corporate social responsibility initiatives. As a Client Relations Specialist, you will have the opportunity to participate in various volunteer activities and make a positive impact in the local community.
Deadline to apply: June 3, 2024
Equal Opportunity Statement:Simon Property Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.