As a Client Relations Representative at UiPath, you will be responsible for maintaining and enhancing relationships with our clients. This is a remote work position based in Washington, D.C., US. The ideal candidate for this Associate Level role should have at least 3 years of experience in client relations or a related field.
Responsibilities:- Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner- Develop and maintain strong relationships with clients to understand their needs and preferences- Collaborate with internal teams to ensure client satisfaction and retention- Provide support in the implementation of client projects and initiatives- Identify opportunities for upselling or cross-selling products or services to existing clients- Monitor and analyze client feedback to identify trends and areas for improvement
Requirements:- Resilient and resourceful attitude in handling challenging client situations- Strong decision-making skills and ability to plan strategically- Excellent communication and interpersonal skills- Proven track record of building and maintaining client relationships- Ability to work independently in a remote setting- Bachelor's degree in Business Administration or a related field (preferred)
Benefits:- Free accommodation for remote work- Disability insurance- Paid overtime for any additional hours worked
Working environment:At UiPath, we value giving back to the community through corporate social responsibility initiatives. As a Client Relations Representative, you will have the opportunity to participate in these initiatives and make a positive impact on society.
Deadline to apply: ********
Equal Opportunity Statement:UiPath is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive work environment where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.