Job Description:
We are looking for a dedicated and resourceful Client Relations Officer to work from home in San Antonio, Texas on a part-time basis. As an Associate-level professional with at least 2 years of experience, you will be responsible for managing client relationships and ensuring their satisfaction with our services. You will play a key role in representing our company and maintaining a positive image among clients.
Responsibilities:- Managing client accounts and serving as the main point of contact for all client inquiries- Building strong relationships with clients to understand their needs and provide personalized service- Handling client requests and resolving any issues in a timely and professional manner- Communicating with clients via phone, email, and virtual meetings to provide updates and gather feedback- Collaborating with internal teams to ensure client needs are met and deliver exceptional service- Maintaining accurate client records and updating client information in our database- Monitoring client satisfaction and identifying opportunities to improve client experience- Providing regular reports to management on client activity and satisfaction levels
Requirements:- At least 2 years of experience in client relations or a related field- Resourceful and dedicated mindset with strong attention to detail- Excellent communication skills and the ability to build rapport with clients- Ability to work independently and manage time effectively while working from home- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or a related field preferred
Benefits:- Retirement plan- Company equipment provided- Parental leave policy
Working Environment:At Weyerhaeuser, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and we encourage a supportive and positive work environment for all employees.
Equal Opportunity Statement:Weyerhaeuser is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with all applicable federal, state, and local laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
