Client Relations Officer - Remote Work

Job Description:

Gap is seeking a highly motivated and experienced Client Relations Officer to join our team on a part-time basis. The ideal candidate will be based in New York City, New York, and will work remotely. This position is at the Associate level and requires a minimum of 4 years of experience in client relations.

Responsibilities:1. Manage and maintain relationships with existing clients, ensuring customer satisfaction and loyalty.2. Identify and pursue opportunities to expand business with current clients.3. Respond to client inquiries in a timely and professional manner.4. Collaborate with internal teams to develop and implement strategies for client retention and growth.5. Monitor client feedback and satisfaction levels, and make recommendations for improvement.6. Stay up-to-date on industry trends and market conditions to provide clients with valuable insights.7. Prepare reports and presentations for clients and internal stakeholders.8. Assist with special projects and initiatives as needed.

Requirements:1. Bachelor's degree in Business Administration, Marketing, or related field.2. Proven track record of success in client relations.3. Excellent communication and interpersonal skills.4. Strong organizational and time-management abilities.5. Ability to work independently and in a team environment.6. Driven and results-oriented mindset.7. Innovative and creative problem-solving skills.8. Proficiency in Microsoft Office Suite and CRM software.9. Must be able to work flexible hours as needed.

Personality traits: driven, independentSoft skills: planning, innovation

Benefits:1. Travel and spending expenses covered.2. Training and professional development opportunities.3. Gym membership.

Working Environment:You will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Gap is committed to creating a diverse and inclusive work environment where all employees are valued and respected.

Equal Opportunity Statement:Gap is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other protected status in accordance with all applicable laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.