Job Description:
Yum Brands is looking for a part-time Client Relations Officer to join our team in Phoenix, Arizona. As a Client Relations Officer, you will be responsible for maintaining and enhancing client relationships to drive customer satisfaction and retention. You will serve as the primary point of contact for clients, addressing any concerns and ensuring their needs are met in a timely and efficient manner.
Responsibilities:- Build and maintain strong client relationships through regular communication and engagement- Act as a liaison between clients and internal teams to ensure smooth execution of projects and deliverables- Manage client expectations and ensure timely delivery of services- Proactively identify opportunities to upsell and cross-sell additional services to clients- Monitor client satisfaction and address any issues or concerns in a timely manner- Prepare and deliver presentations to clients to showcase services and capabilities- Collaborate with the sales team to identify new business opportunities and generate leads- Stay up-to-date on industry trends and market developments to provide valuable insights to clients- Provide excellent customer service and support to clients at all times
Requirements:- Bachelor's degree in Business Administration, Marketing, or a related field- 2 years of experience in client relations or a similar role- Strong interpersonal and communication skills- Independent and dedicated with the ability to work effectively in a fast-paced environment- Excellent planning and organizational skills- Ability to deliver engaging and impactful presentations- Knowledge of CRM software and tools- Ability to work well under pressure and meet tight deadlines- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)- Must be willing to travel occasionally
Benefits:- Paid overtime- Company transportation- Parental leave- Opportunities for career growth and development
Working Environment:At Yum Brands, we believe in fostering a positive and inclusive work environment. We strive to inject a sense of joy and vibrancy into our workplace, where all employees feel valued and motivated to excel in their roles.
Deadline to apply: ********
Equal Opportunity Statement:Yum Brands is an equal opportunity employer and is committed to providing a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
