We are seeking a Client Relations Manager to join our team at Applied Materials. This is a part-time, work from home position based in Dallas, Texas, with a seniority level of Mid-to-Senior.
Responsibilities:- Establish and maintain strong relationships with clients to ensure customer satisfaction and retention- Act as a primary point of contact for clients, addressing their needs and concerns in a timely and professional manner- Collaborate with internal teams to ensure the delivery of high-quality products and services that meet client expectations- Develop client retention strategies and implement plans to increase customer loyalty- Monitor customer feedback and conduct regular client satisfaction surveys to identify areas for improvement- Analyze client data and trends to identify opportunities for upselling and cross-selling- Stay up-to-date on industry trends and competition to identify potential business opportunities- Provide regular reports and updates on client relationships and account activities to management
Requirements:- Bachelor's degree in Business Administration or related field- Minimum of 7 years of experience in client relations or account management- Energetic and resourceful personality traits- Strong problem-solving and innovation skills- Excellent communication and interpersonal skills- Proven track record of building and maintaining client relationships- Ability to work independently and meet deadlines- Proficiency in CRM software and Microsoft Office suite
Benefits:- Free food- Retirement plan- Paid Time Off (PTO)
Working environment:At Applied Materials, we prioritize quality in all aspects of our work, products, and services. We value teamwork, innovation, and continuous improvement in our quest to exceed client expectations.
Equal opportunity statement:Applied Materials is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply:April 24, 2024
If you meet the requirements and are excited about the opportunity to work with a dynamic team in a fast-paced environment, we encourage you to apply for the Client Relations Manager position at Applied Materials.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.