Client Relations Manager - Remote Work

Job Description:

Zocdoc is seeking a part-time remote Client Relations Manager to join our team in Fort Worth, Texas. As an Associate Level position, the ideal candidate will have at least 5 years of experience in client relations or a related field. We are looking for someone who is passionate and driven, with excellent persuasion and time management skills.

Responsibilities:- Serve as the primary point of contact for clients, building strong relationships and ensuring client satisfaction- Understand clients' needs and requirements, and work with internal teams to develop solutions- Manage client accounts, including contract renewals, upselling opportunities, and issue resolution- Conduct regular check-ins with clients to gather feedback and address any concerns- Collaborate with sales and marketing teams to drive client engagement and retention- Stay up-to-date on industry trends and best practices to provide clients with valuable insights

Requirements:- Bachelor's degree in Business, Marketing, Communications, or a related field- Minimum of 5 years of experience in client relations or a similar role- Strong communication and interpersonal skills- Ability to prioritize and manage multiple projects simultaneously- Proficiency in CRM software and Microsoft Office Suite- Flexible schedule with the ability to work remotely

Benefits:- Employee discounts on Zocdoc products and services- Profit sharing opportunities based on performance- Travel and spending expenses covered by the company

Equal Opportunity Statement:Zocdoc is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.