Job Description:News Corp. is seeking a dynamic and experienced Client Relations Manager to join our team in Washington, D.C. In this part-time role, you will be responsible for managing and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our brand. As a mid-to-senior level position, we are looking for someone with at least 7 years of relevant experience in client relations.
Responsibilities:- Serve as the primary point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner- Develop and implement strategies to strengthen client relationships and increase client retention- Collaborate with internal teams to ensure that client needs are met and expectations are exceeded- Conduct market research to identify new business opportunities and potential clients- Prepare and deliver presentations to clients, showcasing our products and services- Monitor client satisfaction through surveys and feedback, and implement improvements as needed- Stay up-to-date on industry trends and competitor activities to provide insights to clients
Requirements:- Bachelor's degree in business administration, marketing, or a related field- Energetic and dedicated personality traits, with a passion for building relationships and exceeding client expectations- Strong persuasion and research skills, with the ability to effectively communicate and influence others- Proven track record of success in client relations or account management- Excellent organizational and time management skills- Ability to work independently and collaboratively in a fast-paced environment- Proficiency in Microsoft Office Suite and CRM software
Benefits:- Medical coverage- Free accommodation- Paid overtime
Working Environment:At News Corp., we value autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and collaborative environment where you can thrive and grow in your career.
Equal Opportunity Statement:News Corp. is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will be considered for employment without regard to any of these characteristics. Apply now to join our diverse and dynamic team!
Deadline to Apply: June 10, 2024How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
