Job Description:
DoorDash is seeking a passionate and motivated Client Relations Manager to join our team in Fort Worth, Texas. As a Mid-to-Senior Level professional with at least 8 years of experience in client relations, you will play a key role in maintaining and enhancing our relationships with our clients.
Responsibilities:
- Develop and maintain strong relationships with clients to ensure their needs are met and expectations are exceeded- Act as the main point of contact for clients, handling any inquiries or issues that may arise- Collaborate with internal teams to ensure that client expectations are communicated and met- Provide regular updates and reports to clients on the status of their accounts- Identify opportunities for upselling and cross-selling additional services to clients- Attend client meetings and industry events to build relationships and promote DoorDash's services- Conduct regular client satisfaction surveys to gather feedback and identify areas for improvement- Stay up-to-date on industry trends and best practices in client relations
Requirements:
- Bachelor's degree in Business Administration or a related field- 8+ years of experience in client relations or a similar role- Strong presentation and communication skills- Excellent time management and organizational skills- Ability to work independently and as part of a team- Proven track record of building and maintaining client relationships- Experience in the food delivery or logistics industry is a plus
Personality Traits:
- Passionate about providing exceptional client service- Highly motivated to achieve goals and exceed expectations
Soft Skills:
- Strong presentation skills to effectively communicate with clients- Excellent time management skills to prioritize and meet deadlines
Benefits:
- Dental insurance- Parental leave- Travel opportunities
Working Environment:
At DoorDash, we are a company that transcends borders, promoting collaboration on a global scale. Our team is dedicated to delivering the best possible service to our clients.
Deadline to apply: ********
Equal Opportunity Statement:
DoorDash is an equal opportunity employer and values diversity in our workforce. We are committed to creating a work environment that is inclusive and welcoming to all individuals regardless of race, gender, age, religion, or sexual orientation. We welcome applicants from all backgrounds to apply for this position.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
