Client Relations Associate

Job Description:

Palantir Technologies is seeking a Client Relations Associate to join our dynamic team in Fort Worth, Texas. As a Client Relations Associate, you will be responsible for building and maintaining relationships with our clients to ensure their satisfaction and loyalty. You will serve as the primary point of contact for clients, addressing their needs, concerns, and inquiries in a timely and professional manner.

Responsibilities:- Develop and maintain strong relationships with clients to understand their needs and preferences- Act as a liaison between clients and internal teams to ensure effective communication and resolution of issues- Provide timely and accurate responses to client inquiries and requests- Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling products and services- Monitor client satisfaction levels and proactively address any concerns or issues- Track and report on key metrics related to client interactions and satisfaction- Stay updated on industry trends and best practices in client relations- Participate in client meetings, presentations, and events as needed

Requirements:- 2+ years of experience in a client-facing role- Energetic and resilient personality- Strong project management skills- Excellent communication and interpersonal skills- Bachelor's degree in Business Administration, Marketing, or a related field- Experience in a technology or software company is a plus

Benefits:- Paid Time Off (PTO)- Paid sick leave- Travel and spending expenses- Opportunity for career growth and development- Collaborative and innovative working environment

Equal Opportunity Statement:Palantir Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to apply: March 30, 2024

Don't miss this exciting opportunity to join a leading technology company and make a difference in the world of client relations. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.