Client Relations Associate

As a Client Relations Associate at Booking.com in Denver, Colorado, you will be responsible for building and maintaining relationships with clients to ensure their satisfaction and loyalty. Your primary duties will include responding to client inquiries and concerns in a timely manner, providing excellent customer service, and working closely with the sales team to meet client needs.

Responsibilities:1. Responding to client inquiries via phone, email, and chat2. Addressing client concerns and resolving issues in a timely and professional manner3. Building and maintaining strong relationships with clients to promote loyalty4. Collaborating with the sales team to ensure client needs are met5. Keeping detailed records of client interactions and transactions6. Providing feedback to the management team to help improve the client experience7. Staying up-to-date on company products and services to better assist clients

Requirements:1. Motivated and reliable with a strong work ethic2. Excellent communication and interpersonal skills3. Creativity and strong planning skills4. Ability to work independently and as part of a team5. Proficiency in Microsoft Office and customer relationship management software6. High school diploma or equivalent7. Prior experience in customer service or sales is a plus

Benefits:1. Remote work flexibility2. Dental insurance3. Free food provided4. Opportunities for growth and advancement within the company

At Booking.com, we cultivate a sense of ownership and responsibility at every level of the organization. We believe in empowering our employees to take initiative and make a difference in their roles.

Equal Opportunity Statement:Booking.com is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.