We are excited to offer a fantastic opportunity for motivated and licensed Enrollment Specialists to join our remote team based in Florida. This position is perfect for individuals looking to leverage their healthcare licensing in a supportive and dynamic virtual environment.
Schedule:
Training Period: Initial 4-5 weeks, Monday to Friday, 9:00 AM to 5:30 PM
Regular Hours: Flexible shifts available within 10:30 AM to 11:00 PM, Monday to Friday (8-hour shifts)
Key Benefits:
Fully remote role handling inbound Medicare-related calls—no outbound or cold calling required.
Full-time positions available with the opportunity for overtime.
Company-provided equipment for your home office setup.
Role Description:
As a Licensed Enrollment Specialist, you will:
Engage with customers over the phone to help them understand and enroll in suitable healthcare policies.
Ensure a high level of service and support while focusing on client needs and opportunities to improve their satisfaction and service experience.
Participate in ongoing training to remain knowledgeable about the latest products and services.
Ideal Candidate:
Patient, empathetic, and customer-oriented with a knack for clear communication.
Proven sales skills with a history of achieving sales targets in a customer-focused environment.
Ability to educate and inform customers professionally about our products and services.
Requirements:
High School Diploma or GED.
At least 1 year of experience in customer service and sales.
Active health insurance license in Florida (non-captive).
Stable internet connection with the ability to connect hardware directly.
Must be a resident of Florida.
Our Commitment to Inclusion:
We are an equal opportunity employer dedicated to fostering an inclusive and diverse work environment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetics. Our policies cover all aspects of employment, from recruitment and hiring to training and promotions.
Employment Type: Full-Time
Salary: $ 105,000.00 190,000.00 Per Year