Client Engineering - Designer

• Stays up to date on the latest design tools and methods• Demonstrates a growth mindset and continuous learning; stays current on IBM strategy and products• Uncover additional relevant problem areas through research and participative activities in client conversations (organically lead to cross-sell opportunities)• Quickly identify (or validate) the real problem behind a clients ask through User Research and Design Thinking Activities• Turns ideas into reality with a focus on innovation and development of new processes, ways of work, and technology• Supports business value framing, value realization, and orchestration practices of the Client Engineering team• Positively influence client relationship through all points in client satisfaction• Drive Alignment and Buy-in using participative design and co-creation activities in client conversations• Works collaboratively in a multi-disciplinary environment to shape solutions and inspire innovation• Knowledge of how to use workshop techniques to align diverse stakeholders around a user-centric outcome• Applies IBM Design Thinking methods; translating requirements into hypotheses, research, and facilitation to uncover emotional connections with products