Title: Clerk, Sr.
Location: Fountain Valley
Department: Patient Accounting
Status: Full-time
Shift: Days/Hybrid
Pay Range: $20.25/hr - $26.74/hr
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Purpose Statement / Position Summary
Under minimal supervision, performs clerical duties, which are well defined and of moderate scope and complexity. Duties may include such tasks as receiving and/or conveying information, preparation of summaries, sorting and matching documents, filing records, collecting, sorting, and distributing mail, data entry, routine inventory, and supply organization.
Provide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days. Essential Job Outcomes & Functions
1. Ability to use correct grammar in written and verbal communication.
2. Ability to perform clerical duties, in a professional manner, to assist in the functioning of the department.
3. Ability to complete all tasks in an accurate and timely manner.
4. Ability to use computer skills with knowledge of Microsoft Office software and understand the proper use of office equipment.
5. Ability to work independently with minimal supervision.
6. Able to be at work and on time, follow organization rules and procedures and directions from a Coordinator/Lead or other member of the Management staff.
7. Able to adhere to all confidentiality policies and procedures and carries out all tasks in a pleasant and respectful manner.
8. Ability to make suggestions for enhancements throughout the department and continually seek opportunities to improve current policies, procedures and practices.
9. Able to recognize and perform essential duties and offers assistance to others or performs other required tasks when own assignments are completed. Performs other duties as assigned by management.
10. Ability to use critical thinking while reviewing billing and collection notes in the financial computer system to ensure that the appropriate action is taken within the billing and collection process and to ensure correct hospital reimbursement.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements / Work Experience
Minimum 3 years' previous general office and filing experience, required.
Skill in use of computers with MS Office experience
Excellent interpersonal skills
Written and verbal communication skills to meet productivity standards.
Positive work ethic
Bi-lingual, preferred. Education / Licensure / Certification
High School diploma, or GED equivalent, preferred.
Business-related courses preferred.
