Clerk

Job summary
PRN Clerk III - UICC Quad Cities ClinicProvide front desk reception duties for checking in and checking out the patientSchedule clinic appointments for the clinic
Job seniority: entry level
Responsibilities
• Gathers demographic data information and enters into the hospital EPIC system• Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters it into the hospital EPIC system• Performs proper name search procedures as outlined in Policy and Procedures Manual• Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk• Assumes duties of schedulers and/or receptionists during their absences• Maintains effective communication with appropriate divisions• Performs miscellaneous clerical duties as assigned
Requirements
• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment• Experience with EPIC• Customer service experience in a healthcare setting• Demonstrated excellent written/verbal communication• Public Contact/Customer Service• Medical Terminology
Key Skills Needed
• EPIC experience• Customer service experience• Written/verbal communication• Public contact• Medical terminology