We are looking for a reliable Claims Service Ambassador I (Remote) to join our high calibre team at Wawanesa Insurance in Fort Collins, CO.
Growing your career as a Full Time Claims Service Ambassador I (Remote) is a terrific opportunity to develop productive skills.
If you are strong in people management, attention to detail and have the right drive for the job, then apply for the position of Claims Service Ambassador I (Remote) at Wawanesa Insurance today!
Job ID: 6837 We're proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may live and work in any state where Wawanesa currently operates in the U.S. The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada's largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com.
We are currently looking for dedicated , driven , and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview Claims Service Ambassadors I contributes to Wawanesa's goal of delivering an exceptional and consistent claims experience through the fair and equitable recording and assigning of auto claims by means of telephone and written correspondence.
Compensation: Depends on experience and varies by location.
Colorado Compensation:
The pay range for this position is $21.17 - $33.35 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.
Nevada Compensation:
The pay range for this position is $22.23 - $33.35 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Washington Compensation:
The pay range for this position is $21.17 - $31.76 per hour, depending on experience.
This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Job Responsibilities Provide exceptional customer service Within a limited scope, interpret policy wordings, determine policy coverage and ensure appropriate reserving Within a limited scope, evaluate losses to determine liability Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses Coordinate services with vendors and service providers Within a limited scope, Adjust claims from inception to completion in a proactive manner Maintain accurate records based on company standards and policies within the claims system Perform other duties as assigned Qualifications Exceptional customer service skills demonstrating empathy and concern for customer satisfaction Good communication skills, both written and oral Good investigative and analytical skills Good time management and organizational skills with the ability to prioritize work in a fast paced, changing environment Detail oriented with a critical degree of accuracy regarding data entry Good negotiation skills In order to work the Spanish-speaking queue, fluency in Spanish is required. College/University degree is preferred Position requires the ability to lift up to 5 lbs on a daily basis Position requires low mobility throughout the branch buildings to meet internal customer demands Benefits and Other Total Rewards Components Include: Medical, Dental and Vision Flexible spending accounts (FSA) Voluntary benefit plans – accident, hospital indemnity and critical illness Supplemental short and long-term disability benefits Life insurance Enhanced 401K plan Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours) You will be eligible for Wawanesa's annual bonus plan, entitled "Goal Achievement Plan" (GAP), that rewards employees for driving Wawanesa's success. Tuition Assistance and much more If you have questions about compensation and benefits, please contact our Human Resources department at Show phone number or email View email address on jobs.wawanesa.com.
Wawanesa General Insurance Company is an equal opportunity employer and is committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process. You may request reasonable accommodations by calling the Human Resources department at Show phone number or emailing Human Resources at View email address on jobs.wawanesa.com .
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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Benefits of working as a Claims Service Ambassador I (Remote) in Fort Collins, CO:
? Learning opportunities
? Professional Development Opportunities
? Advantageous package
? Remote Work opportunity
