Title:
Cisco Wireless/Network EngineerClient: ClassifiedLocation: Chelsea, MA (ONSITE 2-3 DAYS/WEEK) ( Need local of Chelsea )Duration: 1 Year ContractVisa: USC and GCInterview: 2 Videos
Job Description:The
Cisco Wireless Engineer
will provide end to end resolution or support of all wireless network and security related incidents by utilizing, and configuring wireless network, monitoring and security tools and resources including joint resolution with application groups, systems groups, engineering teams, multiple vendors, and customers. The Cisco Wireless Engineer configures and supports enterprise management tools to automate tasks in the daily operation of the network and deliver service solutions for the customer.The primary work location for this role will be
200 Arlington Street Chelsea, Massachusetts 02150 . The work schedule for this position is
Monday through Friday, 9:00AM to 5:00PM . This position would be expected to follow a
hybrid model of reporting to work
that combines in-office workdays and work from home days as needed.All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.Responsibilities:• Provide end to end resolution or support of all wireless related incidents by utilizing, and configuring network, monitoring and security tools and resources including joint resolution with application groups, systems groups, engineering teams, multiple vendors and customers.• Provides support to teams and departments with technical expertise in TCP/IP, Ethernet, routers, and switches, wireless and security.• Configure and supports enterprise management tools to automate network and wireless tasks in the daily operation of the network and deliver service solutions for the customer.• Onsite resolution to network outages when such problems cannot be resolved remotely• Wireless support, troubleshooting and incident management, work with Cisco DNAC to identify AP status, troubleshoot and• implement and customize the following enterprise network management tools: Orion Solar Winds , Cisco NAM and Juniper, Riverbed technologies, Cisco DNAC for wireless• Supporting any and all WIFI hardware and software along with any handheld device issues.• administering our PRIME application, which will include setting up of alerts, maintaining the integrity of all data that is in PRIME as well as work on reporting, and outages.Preferred Knowledge, Skills and Abilities:• 5 years of network management and network operations support related experience specifically at a large network enterprise with a 100+ customer base.• 5 years of experience and knowledge in delivering network benchmarks for enterprise applications• Extensive ability in network incident resolution for layer 2 and 3 availability incidents, performance incidents, and resolutions requiring team-based resolution with peers and vendors• Extensive experience and hands-on knowledge in analyzing packet captures, capable of isolating abnormal client-host communication• Experience in implementing and customization of the following enterprise network management tools: Orion Solar Winds , Cisco DNAC for wireless.• Experience in customer relationship management with the ability to manage and direct needs assessments and present• Experience with technical documentation and presentation skills with hands-on exposure in using VISIO.• Experience and training for configuration of cisco, Juniper and other manufacturers switches and routers.• Experience with Enterprise wide NetFlow solution• Experience with customizing and implementing SNMP on all routers and switches• Valid driver's license and ability to lift up to 35lbs.
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