Chat Support Officer

Job Description:

Owens Corning is currently seeking a passionate and confident individual to join our team as a Chat Support Officer in Austin, Texas. This part-time entry-level position will provide you with the opportunity to unleash your creativity in a setting that celebrates and nurtures innovation.

Responsibilities:- Respond to customer inquiries and provide support via chat in a timely and professional manner- Assist customers with product information, troubleshooting, and issue resolution- Proactively engage with customers to enhance their experience and promote brand loyalty- Collaborate with team members to ensure a consistent and high-quality customer experience- Keep detailed records of customer interactions and transactions

Requirements:- Strong communication skills and the ability to effectively persuade and present information- Passion for customer service and a desire to exceed customer expectations- Ability to work on a part-time schedule and on weekends or evenings as needed- No prior experience required, but a willingness to learn and adapt to new technologies and systems- High school diploma or equivalent

Benefits:- Company-provided equipment for remote work- Dental insurance coverage- Free food and snacks provided in the office

Equal Opportunity Statement:Owens Corning is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to fostering an inclusive and diverse workforce and encourage individuals of all backgrounds to apply.

Don't miss out on this exciting opportunity to join a dynamic team and make a difference in the lives of our customers. Apply now before the deadline on June 12, 2024!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.