Job Description:
Kabbage, a leading financial technology company based in New York City, is seeking a Chat Support Associate to join our team on a part-time basis. This position offers the flexibility of working from home, making it an ideal opportunity for individuals looking for a remote role. As an Entry Level position, no prior experience is required, but ideal candidates will possess qualities such as independence and resilience.
Responsibilities:- Provide exceptional customer service through chat and other digital communication channels- Resolve customer inquiries and issues in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Utilize strategic planning and creativity to problem-solve and find innovative solutions- Participate in training sessions to continually improve knowledge and skills- Adhere to company policies and procedures to maintain high service standards
Requirements:- Strong communication skills, both written and verbal- Ability to work independently and manage time effectively- Resilience in handling challenging situations with customers- A proactive approach to problem-solving and customer service- Entry-level candidates with no prior experience are encouraged to apply- Creativity in finding solutions and thinking outside the box- Strategic planning skills to effectively prioritize tasks and goals
Benefits:- Visa sponsorship for eligible candidates- Gym membership to promote health and wellness- Free food to keep you energized during your workday
Working Environment:At Kabbage, we believe in giving back to the community through corporate social responsibility initiatives. As a Chat Support Associate, you will have the opportunity to contribute to our efforts to make a positive impact on society.
Deadline to Apply:Interested candidates should submit their applications by June 12, 2024.
Equal Opportunity Statement:Kabbage is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
