Job Summary:The UPS Store Fairfield #4318 is seeking a dedicated and driven Center Associate to join our team in Cincinnati, Ohio. As a full-time individual contributor in the franchise industry, you will be responsible for providing excellent customer service and generating sales through various UPS services and products. This is a commission-based sales position with a base salary, offering an exciting opportunity for growth and advancement within the company.Compensation & Benefits:The Center Associate position offers a competitive salary of $12 to $14 per hour, paid biweekly. In addition to the base salary, you will have the opportunity to earn commission on sales, providing unlimited potential for earning potential. Other benefits include medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.Responsibilities:Greet and assist customers in a friendly and professional mannerEducate customers on UPS services and products to help meet their shipping and business needsProcess shipments and handle packaging for customersOperate and use all equipment and software necessary for the jobMeet and exceed sales goals through upselling and cross-selling UPS services and productsMaintain a clean and organized work environmentHandle cash and credit card transactions accurately and efficientlyKeep up-to-date with changes in UPS services and productsResolve customer complaints and issues in a timely and professional mannerPerform other duties as assigned by managementRequirements:High school diploma or equivalentAt least 1-2 years of experience in a sales or customer service roleExcellent communication and interpersonal skillsBasic computer skills and proficiency in Microsoft OfficeAbility to work independently and in a team environmentMust have a positive attitude and strong work ethicKnowledge of UPS services and products is a plusAbility to lift up to 50 pounds and stand for extended periods of timeFlexibility to work weekends and holidays as neededEEOC Statement:The UPS Store Fairfield #4318 is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these protected categories.
