We are on the lookout for a competitive Center Associate to join our exceptional team at The UPS Store 0357 in Willoughby, OH.
Growing your career as a Full Time Center Associate is an exceptional opportunity to develop productive skills.
If you are strong in creativity, critical thinking and have the right experience for the job, then apply for the position of Center Associate at The UPS Store 0357 today!
The Ups Store 0357 in Willoughby, OH is looking for one center associate to join our strong team. We are located on 5900 Som Center Rd Unit 12. Our ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor and a professional appearance. They must be a quick learner who makes an effort to learn all aspects of the business. Delivers outstanding customer service to walk-in customers and telephone inquiries.
Continuously practices good listening skills with customers, UPS Store team members, and leadership.
Takes action to learn all product and service offerings, alternative solutions and industry trends.
Operates all equipment, software and devices in an expert fashion and is willing to teach others.
Maintains a clean and safe working environments.
Empathizes and manages demanding, impatient and/or frustrated customers to turn a stressful event into a positive experience.
May open and/or close the store and perform end-of-day accounting, etc.
Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions
Understands and fulfills the needs of walk in customers and telephone/email inquiries.
Answers phones courteously and provides accurate, detailed information.
Expertly operates POS, CMS and possesses cash handling experience.
Frequently multi-tasks while maintaining extreme attention to detail and high quality control.
Helps with other center functions as needed, such as faxing, copying, laminating and binding.
Qualifications Retail/Customer service experience
Good communication and people skills
Strong computer skills. Microsoft Office and Adobe Suites a plus
Outstanding phone skills
Strong verbal and written communication skills including spelling and math.
Prompt, reliable, and responsible.
Able to lift up to 50 pounds.
Available to work up to 40 hours per week including evenings and weekends.
We are looking forward to receiving your application. Thank you.
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Benefits of working as a Center Associate in Willoughby, OH:
? Excellent Benefits Package
? Company offers career progression opportunities
? Generous Compensation
