Cdna - Sr Manager Commercial Data Platforms

JOB ID: R-184244 LOCATION: US - California - Thousand Oaks WORK LOCATION TYPE: Flex Commuter / Hybrid DATE POSTED: Apr. 02, 2024 CATEGORY: Sales & Marketing Operations SALARY RANGE: 163,846.00 USD - 211,510.00 USD

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of.

CDnA - Sr Manager Commercial Data Platforms

Live

What you will do

Let's do this. Let's change the world. In this vital role you will be responsible for oversight, governance and administration of Amgen's US commercial data and analytics platform. This leader will play a key role in the day-to-day operations of the platform to enable analytics across the Commercial Data and Analytics function as well as other cross functional teams. This role will report to the Director Data Management and will work with a cross functional data governance team that handles execution of the operational health and financial aspects of the data platform.

Flexible Commuter role to Thousand Oaks office. You will work on-site 2-3 days a week.

Lead the global commercial data lake(s) & marketing data hub at Amgen as a business owner

Lead ground-breaking projects that shape the future of the Data platform as well as integrations of platforms in mergers, acquisitions, etc.

Craft multi-year roadmaps for the Data Platform

Evaluate new technologies that enable new capabilities for partners and secure leadership sponsorship to implement new capabilities

Handle the budget for the platform - including OSE, Run Ops, Infrastructure costs.

Lead the yearly and quarterly planning discussions to prioritize features

Guide Operations team including vendors in the day-to-day operations of the platform

Institute processes to efficiently govern the platform and develop evaluation methods that help understand the health of the platform

Lead Vendor selection exercises with GSS and DTI to manage the Platforms Run Ops

Seek opportunities to improve the platform for collaborators

and increase adoption by optimizing processes, removing redundant processes

Implement processes to maintain a YOY Flat line for Infrastructure costs - Lead efforts to optimize processes, purge redundant data, implement automations to streamline processes

Foster strong relationships with stakeholders and cross functional leads to ensure alignment in execution

Serve as SME for Commercial data sets to other Amgen Functions

Lead data collection efforts in support of Legal requests

Lead and participate in strategizing the creation of best-in-class data and analytics platforms

Develop and oversee ongoing Data Governance & Administration for both Operational and Analytical needs

Guide DevOps teams to streamline processes and implement best practices adhering to the Agile methodology to achieve Operational excellence

Implement processes to track costs of running the platform, monitor costs and drive innovations to reduce costs and optimize processing

Periodically review all processes, identify duplications and inefficiencies and lead organizational change across collaborators base to remediate the inefficiencies

Lead collaborative teams including DTI partners, external vendors and service providers to ensure reliability, stability in the service and enhance user - experience and adoption

Implement automations to increase stability & accuracy, optimize costs and efforts and reduce turn-around time in meeting partner expectations

Implement processes to ensure thorough documentation for all data products

Identify business needs and propose potential analytics approaches for solutions

Creating prototypes and demonstrations to better access and use data assets

Present analysis ideas, progress and results to leadership and business partners

Ensuring systems meet business requirements and industry standard processes

Assuring compliance with regulatory, security, and privacy requirements as it relates to data assets

Ad-hoc projects and analysis would be a standing 10-20% of the role

Responsible for the management of both identified as well as de-identified patient data sets

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of analytics experience OR commercial operations experience across multiple functions

OR

Master's degree and 6 years of analytics experience OR commercial operations experience across multiple functions

OR

Bachelor's degree and 8 years of analytics experience OR commercial operations experience across multiple functions

OR

Associate's degree and 10 years of analytics experience OR commercial operations experience across multiple functions

OR

High school diploma / GED and 12 years of analytics experience OR commercial operations experience across multiple functions

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

Experience in managing teams and driving implementation of solutions with broad audience.

Experience in building long term strategy and roadmap for large teams and gaining leadership support for teams' vision

Experience in instituting processes in alignment with strategy and tracking completion

Extensive experience over multiple years and projects in organizational change in ground-breaking projects

Proactive engagement with Executives to gain support for sponsorship of new capabilities

Strong understanding of Commercial data sets - Syndicated datasets, SP datasets, Formulary and Claims datasets

Experience with handling large size data platforms (data warehouses) catering to multiple collaborator functions.

Experience with multiple collaborators of data - in understanding their varying data requirements & analytics needs and managing data platforms that support all

Preferably past experience with partners in Analytics, Forecasting, Reporting, IC, Field and Digital Targeting, Value and Access, Medical

Experience in Agile methodologies in completion of large scale projects and small improvements and in managing teams driving projects in Agile framework

Experience in managing large projects and enhancements for Commercial Data Platforms

Extensive experience in managing Run Ops including large teams with a mix of on-site and off-site staff

Extensive experience managing multiple vendors and driving synergies in a complex environment

Strong understanding of Digital marketing data and experience in managing an in-house digital marketing data ecosystem

Passion for innovations in technology and process to drive faster insights and optimize resources

Track record in leading transformative projects across functions

Strong leadership skills in mentoring team members, encouraging and motivating them to be their best and being a string advocate for their career development goals

Extensive experience in an analytics/reporting role with demonstrated experience using analytics tools and software i.e.. Tableau, etc.

Preferably strong understanding of pharmaceutical and/or Field Force data and systems

Excellent communication skills with the ability to listen and translate complex ideas into a simple design and messaging for an executive audience

Identify & define business problems, and craft effective solution and/or process optimization

Demonstrated ability to distill complex data into relevant, useful insights for non-technical stakeholders

Excellent written, verbal, interpersonal, and facilitation skills

Demonstrated ability to establish and maintain credibility with all levels of management and promote and cultivate quality throughout the organization

Experience with working in highly matrixed organizations

Track record in identifying, retaining, and developing top talent required to build and sustain a diverse, hard-working team

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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