Category Leader Ii

at Intermountain Health in Dover, Delaware, United States
: A Category Leader II ( CLII ) provides procurement related services for Intermountain, including contracting, sourcing, expense management and customer and supplier relationship management, under the direction of its Senior Manager. A CLII devises long-term category strategies for its service lines and helps implement the strategies. This position sources products and services that provide Intermountain exceptional quality while maintaining a total cost of ownership ( TCO ) that is most beneficial to Intermountain, its stakeholders, and its patients. This position coordinates efficiencies through enterprise-wide purchasing volume and negotiating with suppliers. A CLII is a valued member of the sourcing team and supports its Senior Manager in delivering high quality results to its customers. This position possesses proficient knowledge to effectively lead projects though all phases of the sourcing and contracting processes and works independently with minimal supervision.
Scope
A Category Leader II is an integral part of the Supply Chain Organization's Category Management team and is assigned to support one or more category portfolios. This position reports to the Senior Manager responsible for the category portfolio and is expected to function with minimal supervision. The incumbent works and communicates directly with all levels of Intermountain Healthcare personnel and suppliers. A Category Leader II is assigned highly complex projects and owns some key relationships within the category portfolio. (Whereas Senior Manager owns the key strategies and direction of the entire portfolio).
Job Essentials
1. Contracting: Delivers high quality contracts for highly complex projects, by following the contracting process, and related policies. Collaborates with the appropriate internal teams, conducting contract negotiations and providing direction to customers on contracted items and appropriate purchasing method.
2. Expense Management: Manages, or supervises others to manage, product or service pricing and applicable catalog standards as assigned by the Senior Manager. Works with qualified suppliers and key stakeholders to manage standard catalog items, mitigate price increases, and minimize price arbitrage.
3. Sourcing: Leads a cross-functional team through the sourcing process including organizing, analyzing, strategizing, sourcing and implementing the project. Follows the sourcing governance process, completes process deliverables, and appropriately informs stakeholders on the project. Works on complex spend categories achieving lower total cost of ownership. Complex categories have fragmented spend, multiple business unit impacts, limited leverage position, complex contract terms requiring a high degree of understanding of appropriate process, tool and skill.
4. Customer Relationship Management ( CRM ): Ensures that customer requests are completed in a timely manner and provides appropriate communication throughout the process. Acts as a liaison between the SCO departments and non- SCO departments (such as EA, Security, Compliance, Legal, HR, etc.) Under the direction of the Senior Manager, develops a strategic relationship with key customers and leads the development of customer business plans and category strategies.
5. Supplier Relationship Management ( SRM ): Manages suppliers through the contracting, expense management, and sourcing processes. Ensures suppliers our communicated with in a timely manner. Acts as a liaison between Intermountain (including stakeholders, Legal, Compliance, etc.) and the supplier. As assigned by the Senior Manager, develops and leads SRM strategies, conducts quarterly business reviews, and manages supplier site visits.
6. Category Strategy: Demonstrates subject matter knowledge in assigned categories providing product and service expertise. As directed by the Senior Manager, leads, develops, and implements the category plan and proactively reduces total cost of ownership, manages risk, and improves quality. Reviews and validates sourcing opportunities with sourcing team and business stakeholders. Conducts supplier market research and analysis using standard practices and tools.
7. Project Management: Manages complex projects from inception to implementation leading a project team to an optimal output, including organizing and executing a project, communicating with affected parties, running project meetings, negotiating with suppliers, managing a project timelinex and mitigating project risk.
8. Communication: Effectively communicates, verbally and in-writing, to all levels of Intermountain and other applicable parties including category management, purchasing, legal, AP, Compliance, Enterprise Architecture, Information Security, business stakeholders and suppliers. Communication is timely, accurate, and effective, aligns with organizational values, and reflects good judgment. Facilitates dispute resolution with customers, suppliers, and team members.
9. Work Tools: Learns and operates system tools at a high level to be successful as a category manager including project management software, enterprise resource planning ( ERP ), Microsoft workplace tools, and benchmarking software.
10. Motivation: Works independently to accomplish position requirements and assists manager in setting strategic direction. Prioritizes competing requests and negotiates appropriate priorities and schedules. Proactively resolves potential issues. Manages expectations and balances productivity with quality of work.
11. Team Improvement: Participates in department or SCO strategic initiatives focused on improving internal operations. Represents Category Management in various internal meetings and identifies and recommends department improvements.
Minimum Qualifications
Master's degree in supply chain management, MBA or other related field. Degree must be obtained through an accredited institution. Education will be verified.
Five years of experience in a position requiring category management, strategic sourcing, and supply chain procurement analysis, supplier relations management or large-scale procurement operations.
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Five years of experience developing, managing, and expanding internal customer relationships ( CRM ).
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Five years of experience developing, managing, and expanding managing supplier relationships ( SRM ).
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Five years of end-to-end contracting experience including negotiating terms and conditions.
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Experience in a role requiring attention to detail, sound decision making, sense of urgency, timeliness, and negotiation skills working with suppliers and internal stakeholders.
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Experience in a role requiring effective verbal, written, and interpersonal communication skills.
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Experience working in a fast-paced and changing environment while handling multiple deadlines and priorities.
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Experience in project management leading and managing a team to achieve business goals in an acceptable timeframe in budget and scope of expectations.
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Experience in a position requiring contract negotiation and execution.
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Experience using word processing, spreadsheet, database, internet and e-mail and scheduling applications.
Preferred Qualifications
P referred requirement of having experience with pharmacy, pharmacy supply chain or pharmacy purchasing Certified Professional in Supply Management ( CPSM ).
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Project Management Professional ( PMP ).
Seven years of experience in a position requiring strategic sourcing, supply chain procurement analysis, supplier relations management or large-scale procurement operations.
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Experience working in a large volume supply chain organization.
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Experience working in healthcare supply chain procurement.
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Knowledge of and experience in healthcare contract management and sourc
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