Provides 4-Diamond service by greeting guests, taking food and beverage orders, processing payments, and delivering food.
Greets guests with a smile. Takes the guest's food and beverage order. Processes the guest's payment. Delivers guest's order quickly and accurately. Maintains cleanliness of area. Performs other job related duties as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Excellent verbal skills. Must possess a high regard for guest service. Must be able to stand for long periods of time.
EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Prior cashiering and guest service experience in a food and beverage operation preferred.
LICENSES, CERTIFICATES & REGISTRATIONS: Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
LANGUAGE SKILLS: Must have the ability to speak, read, and write in English. Must be able to communicate effectively with guests and team members.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY: Must be able to prioritize multiple tasks within a fast-paced work environment. Must apply common sense understanding to carry out instructions furnished in written and oral form.
PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to stand and/or walk for the entire shift. Team member is regularly required to reach with hands and arms and use hands to manipulate and feel. The team member must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee must have the ability to hear and speak. Sense of vision must see up close, at a distance, in color and have depth perception. An acute sense of taste and smell is important to success in this position.
WORK ENVIRONMENT: Work predominately takes place in a restaurant within the Casino/Resort. Noise levels are moderate to loud, and the casino is a smoking environment.
WORKING HOURS: Because we are open 24 hours a day, 365 days a year, this position requires flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.
INDIAN PREFERENCE: We are an Equal Opportunity Employer while practicing Native American preference according to law.
