Job summary
Wingstop is looking for team members who want to deliver a flavor experience.Cashiers at Wingstop take and give out orders to the kitchen staff.The cashier must be quick and efficient in communicating with crew members and kitchen staff.
Job seniority: entry level
Responsibilities
• Greet and welcome customers entering the restaurant and calling into the restaurant.• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.• Answer questions from customers and make menu recommendations.• Monitor that all orders are read within Company quote times.• Verify that all wings are presentable and double-checking all orders before giving the order to the customer(s).• Balance the register at the end of the shift; deliver the amount before the next shift.• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.• Maintain a professional and presentable appearance according to the company's Uniform Standards• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.• Help the kitchen staff when needed.• Follow directions when given by the managers.
Requirements
• Cashier and restaurant experience is a plus!• Food Handler Certification required• Computer literate and comfortable using computerized register (POS) systems.• Possess great cash handling skills.• Professional, polite, and reliable even when under stress.• Must have excellent interpersonal and people skills.• Must have integrity, honesty and accountability.
Key Skills Needed
• Computer literacy• Great cash handling skills• Excellent interpersonal and people skills• Integrity, honesty, and accountability
Benefits
• Free staff meals!• Additional employee discounts• Flexible schedules• Internal career growth opportunities
