The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests.
The Cash-Out Staff member is responsible for ensuring that all monies received are counted, documented, and properly prepared for deposit.
Cashing out servers, bartenders, and retail sales associates Reconciling of daily credit card transactions Making of daily deposits and bank manifest Creation and maintenance of the armored car log Processing "party" deposits Management of petty cash and petty cash log while ensuring that petty cash requests are approved prior to disbursement of funds Voucher reconciliation Building daily cash bags Assisting with chargebacks Change runs Balancing the safe ( 3x per day) Cashing out Box Office, Live, and Banquet employees (if applicable) Doing "paid ins" and "paid outs" for employees Notifying mgmt of over/shorts Manual hotel charges (if applicable) Direct bill payments The Cash Out office may also be responsible for acting as the "Cafe Receptionist". This added duty will be determined by the GM/DO. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Must be at least 19 years old Previous cash handling experience in a high volume establishment Ability to problem solve Ability to multi-task and remain calm and focused in a fast paced environment Practice safety and sanitation standards Recycle products when possible Ability to bend, reach and lift up to 25 lb cash bags Positive attitude toward staff SKILLS
Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors. Can illustrate consultative skills and ability to work cross-functionally. Exhibits excellent verbal and written communication skills. Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions. Possesses the potential and aspiration to serve as a Hard Rock General Manager. PHYSICAL DEMANDS
Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).