Case Manager- Fmla Claims

Position: Case Manager – Absence and Return
Position Type: Contract- to possible direct hire
Position Location: Ft. Worth, TX Description:
Why you'll love this job
This job is a member of the Absence and Return Team within the People/HR Division.
Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American's employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies. What you'll do: Establish FMLA claims, tracks and codes documentation in accordance with internal workflow processes Analyze FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy Communicate clearly and concisely with employees about case decisions and on-going expectations All you'll need for success
Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training Two years disability management and/or FMLA administration experience preferred Preferred Qualifications- Education & Prior Job Experience Knowledge of State and City Ordinance mandated leave plans desirable Be nimble and willing to take on new and additional projects as team dynamics and workload as needed Perform other duties as assigned or required Familiar with timekeeping systems and payroll cycles Skills, Licenses & Certifications: Ability to oversee multiple employee cases in a fast-paced, dynamic work environment Ability to be organized, detail oriented and excellent time management skills is essential Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business needs Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts Ability to work in a team environment Ability to exhibit a strong sense of respect and confidentiality involving fellow employees' absences Ability to easily adapt to new technology and changes in internal processes