Candle Company Retail Manager

Retail Manager
The store manager plays a vital role in overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This position requires strong leadership skills, excellent customer service abilities, and a deep understanding of sales and merchandising strategies.
As a store manager, you will be responsible for overseeing a team of employees, maintaining inventory levels, driving sales, and ensuring a positive shopping experience for customers.
Responsibilities Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance. Create and maintain a positive work environment, fostering teamwork, motivation, and employee development. Monitor and analyze sales performance, implementing strategies to achieve sales goals and increase profitability. Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively. Ensure the store is visually appealing and properly merchandised to attract customers and drive sales. Provide exceptional customer service by resolving customer complaints or issues promptly and effectively. Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols. Develop and implement marketing strategies to attract new customers and retain existing ones. Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement. Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions. Requirements and skills High school diploma or equivalent. A bachelor's degree in business administration or a related field is preferred. Proven experience in a retail management role, preferably in a similar industry. Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service. Knowledge of Shopify (or similar) POS preferred. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint). Social media and content creation experience is a plus. Ability to work flexible hours, including evenings, weekends, and holidays. Excellent problem-solving and decision-making abilities. Ability to lift heavy objects and stand for extended periods. ASGIND1