The Call Center Representative at SanDisk will be responsible for providing exceptional customer service and support to clients remotely. This part-time position based in Seattle, Washington, requires candidates with at least 4 years of experience in a similar role.
Responsibilities:1. Handle inbound and outbound calls to assist customers with inquiries, issues, and product information.2. Maintain a high level of professionalism and customer service at all times.3. Utilize resources to research and provide accurate information to customers.4. Effectively present information and solutions to customers in a clear and concise manner.5. Collaborate with team members and supervisors to ensure customer satisfaction.6. Meet and exceed performance metrics and goals set by the company.
Requirements:1. Must be passionate about providing excellent customer service.2. Resourceful in finding solutions to customer inquiries and issues.3. Excellent presentation skills.4. Strong research skills.5. Ability to work independently in a remote setting.6. Excellent communication skills both written and verbal.7. Proficient in using computer systems and software.8. High school diploma or equivalent required; Associate's degree preferred.
Benefits:- Retirement plan- Relocation allowance- Profit sharing
Working Environment:At SanDisk, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to providing top-tier customer service and support to all clients.
Deadline to apply: May 2, 2024
Equal Opportunity Statement:SanDisk is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.