We are desiring to recruit a hardworking Call Center Representative to join our collaborative team at StretchLab - Bellaire / Bunker Hill / Heights / Pearland / River Oaks in Houston, TX.
Growing your career as a Full Time Call Center Representative is a fantastic opportunity to develop indispensable skills.
If you are strong in time management, adaptability and have the right vision for the job, then apply for the position of Call Center Representative at StretchLab - Bellaire / Bunker Hill / Heights / Pearland / River Oaks today!
StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are passionate about health & fitness and enthusiastic about helping others feel great. Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand. StretchLab is the industry leader in offering one-on-one assisted stretching, now with more than 300 locations across the US.POSITION:Our Call Center Representatives are local to Houston, yet work remotely to service thousands of prospects and members in their wellness journey.COMP & BENEFITS:Health BenefitsEmployee Assistance ProgramComplimentary membership to StretchLab & Row House ($350 monthly value)Employee Retail DiscountsOpportunity for advancement (multiple locations and brands)REQUIREMENTS:Humility and compassion to address customer needsExcellent written and oral communication skillsAccurately set appointments and process paymentsAttention to detailMulti-task in a fast paced environmentProficiency working with CRM, booking software and Google SuitePrevious call center experience is preferredRESPONSIBILITIES:Manage large amounts of inbound and outbound communications in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsOther duties as assignedDESIRED ATTRIBUTES:Passion for fitness and wellenssEnergeticEmpatheticTeam playerLearn More About StretchLabStretchLab is proud to be an Equal Employment Opportunity and Affirmative Action employer. StretchLab does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity
Benefits of working as a Call Center Representative in Houston, TX:
? Excellent Benefits Package
? Advancement opportunities
? Generous Compensation