Call Center Customer Service Representat...

Exciting job opportunity with a prestigious Fortune 500 company in the banking sector is seeking a Customer Service Representative for a Hybrid role based in West Des Moines, IA.
Anticipated duration: 3 months with the possibility of extension/ conversion.
Desired start date: 4/29/2024
Work mode: Hybrid. One week at home and one week in the office after 2- 3 weeks of training
Responsibilities:
• Provide high-quality customer support to Customers in accordance with established procedures.
• Identify and implement opportunities to improve individual work processes.
• Perform routine customer support tasks efficiently and effectively.
• Interact with client personnel to provide basic information and assistance.
Qualifications:
• Previous experience in customer service or a related field preferred.
• Ability to multitask in a fast-paced environment.
• Call Center experience.
• Cold calling background
• Incoming and Outbound calls experience
• MS office skills
Ensure your resume demonstrates your call center background and customer service skills and any other job requirements listed above.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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Additional Skills (none specified)