Call Center Customer Service

Seeking out a Customer Service Specialist for a premier company that focuses on helping people! $18.75 an hour. 7-week training program Monday-Friday 8am-4:30pm. 24/7/365 Inbound Call Center; after training no shift ending later than 10pm. This TEMP to HIRE position will give you the opportunity to d eliver high-quality service to callers from pharmacies, doctor's offices, and plan members
AND give you the ability to work from home! *MUST LIVE IN WISCONSIN* You are responsible to troubleshoot and provide resolution to inquiries on all topics; striving for first contact resolution. Work to meet department performance metrics and ensure your main priority will always be answering incoming calls . Document all inquiries handled in a complete, clear, and concise manner. Must be proficient at utilizing multiple applications .
SKILLS & QUALIFICATIONS:
Knowledge of MS Office Typing at a minimum of 40 WPM Two years' customer service experience preferred Bilingual skills desired Ability to learn large amounts of information quickly REQUIREMENTS:
HS Diploma Required Ability to pass pre-employment background check and drug screen Pass an internet speed test GREAT BENEFITS from Day 1 including PTO and weekly pay! Class begins June 24th Interviews starting now