Call Center Associate

Job Description:

Campbell Soup is seeking a part-time Call Center Associate to join our team in New York City, New York. As an Associate Level Call Center Associate, the successful candidate will have a minimum of 4 years of experience in a similar role. We are looking for individuals who are resilient and independent, with strong problem-solving and presentation skills.

Responsibilities:1. Handle inbound and outbound calls from customers in a professional and courteous manner.2. Provide accurate and timely information to customers regarding products, services, and promotions.3. Resolve customer complaints and issues in a satisfactory and timely manner.4. Maintain accurate records of customer interactions and transactions.5. Collaborate with team members to meet and exceed performance goals.6. Adhere to all company policies and procedures.

Requirements:1. Minimum of 4 years of experience in a call center or customer service role.2. Excellent communication skills, both written and verbal.3. Strong problem-solving abilities and attention to detail.4. Ability to work independently and as part of a team.5. Proficiency in Microsoft Office and CRM software.6. High school diploma or equivalent.

Benefits:1. Vision insurance2. Medical coverage3. Paid Time Off (PTO)

Working Environment:At Campbell Soup, we thrive in an environment that embraces and navigates change seamlessly. We are looking for individuals who are adaptable and willing to learn and grow with us.

Deadline to apply: May 24, 2024

Equal Opportunity Statement:Campbell Soup is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.