We are seeking a dedicated Business Systems Analyst to join our growing team at Susco in Metairie, LA.
Growing your career as a Full Time Business Systems Analyst is a terrific opportunity to develop competitive skills.
If you are strong in problem-solving, project management and have the right initiative for the job, then apply for the position of Business Systems Analyst at Susco today!
About This Job:
Job Type: Full-time
Salary: $75,000 - $110,000
Experience Level: Mid Level
Remote Details: Fully Remote, working Business Hours Central Time
Why Choose Susco
You'll benefit from having an influence on the technical direction of our projects, thoughtful career development, a healthy mix of management and development tasks, and transparency (no office politics). Our success lies in our amazing staff, which we have because of our people-centric culture (4.9/5.0 Employer Rating on Glassdoor ( ).
Susco is headquartered in the Greater New Orleans Area, has a national remote workforce, and is one of the fastest-growing tech companies in the US (we are 2019, 2020, 2021, and 2022 Inc 5000 ( honorees).
We're fans of the American Dream, and therefore operate as a compassionate meritocracy which treats all stakeholders (employees, clients, vendors, and the community) based on tenants of conscious capitalism.
You can learn more about how our team feels about us by checking out employee testimonials here ( .
Job Description:
The BSA will serve as a liaison between business subject matter experts and the development team to assist in meeting corporate and compliance standards as well as serving a more technical role in designing and documenting systems.
High Level Responsibilities:
They will be responsible for gathering and documenting business requirements and functional specifications, as well as supporting multiple Software Development projects.
They will be responsible for creating Documentation for Existing un-Documented Systems, performing Data Analysis, Documenting Legacy Client Systems for Rebuild, and Designing Schema
Detailed Responsibilities
Direct Report to the Director of Projects
Scope
Pre-Sale Discovery, Business Analysis, and Systems Analysis as an input to estimates and proposals
Post-Sale Discovery, Business Analysis, and Systems Analysis as an input to project plans
BA Duties
Project Needs Analysis
Discovery / Requirements Gathering
Developing Conceptual Data Models
Developing Project Charters
Stakeholder Goals
Success Metrics
Business Case
High Level Business Requirements
Developing Functional Requirements
Developing Wireframes
Developing Test Plans for QA
Developing Training & Support Documentation
Systems Analysis Duties
System Documentation
Retrieving and analyzing data via SQL
Analyzing legacy schema and documenting legacy domain
Re-Designing legacy schema for to-be schema
Entity Relationship Diagrams
Schema Data Modeling
Documenting existing systems from a business usage / domain aspect, technical writing
Collaborate with external & internal stakeholder (not limited to)
Executives
Managers
Non-Technical Personnel
Developers
Susco Vendors
Client Vendors
Misc. Technical Responsibilities
Project Coordination
QA Testing
First-line customer support
Data Analysis
Report Writing (Crystal, SSRS or some other tool, preferred)
Growth Opportunities – some short and long term
Project Manager
Engagement Manager
Sales Engineer
Experience Requirements
5+ years' experience as a developer or BA or SA
3+ years of experience working in different phases of software development lifecycle, including application design and implementation experience
3+ years of experience writing system requirements
2+ years professional SQL
Hard Skill Requirements
Requirements elicitation and documentation
Technical writing
Proficient in database schema design based on client requirements
Proficient in SQL data analysis and reporting
Proficient in managing databases with database provided IDEs (SSMS, pgAdmin, psql, etc)
Nice-to-Have
Proficient in SQL Server Management Studio
Proficient in SQL data migrations
Soft Skill Requirements
Excellent Verbal and Communication Skills
Active listening
Dealing with conflict
Quality client service techniques
Decision making
Problem solving
Strategic thinking
Perks
17.5 days annual PTO, 8 holidays
Heath, Life, Dental, & Vision Insurance, Long & Short Term Disability, 401(k)
Company Leadership dedicated to personal & professional growth
Any employee can refer a new client and get 5% of year one's revenue, and 2.5% thereafter.
Quarterly bonuses based on company performance
3 days annual self-directed learning days
Paid lunches 2-3 times per week
Remote work as needed to accommodate personal matters
Ad-Hoc wellness based gifts, subsidized meditation training
Company Outings: happy hours, crawfish boils, long lunches, go-karting
Video games consoles onsite
About Us
Core Purpose
To enable people to contribute in more fulfilling and meaningful ways.
Mission
To transform organizations with intuitive software. Our software frees people from tedious work, removes painful recurring costs, and allows organizations to control their own data, workflow, and user-experience.
Core Values
Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients.
Communication: We believe everyone deserves to feel like they have been heard and understood. We don't complain about things under our control. We accept constructive criticism dispassionately.
Action: We believe we don't have good days, we make them. We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future. We don't complain, we identify and solve problems.
Teamwork: We believe that we are human beings first, coworkers second. We strive to be cognizant as people with lives outside of this office. As a high-performance organization, there are times of high stress. In those times, we rally to get the job done and we recognize our behavior and performance impacts our team.
Efficiency: We believe in learning from our mistakes the first time. We believe there is a time and place for complex solutions for complex problems. We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions.
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Benefits of working as a Business Systems Analyst in Metairie, LA:
? Unlimited Growth Potential
? Room for Advancement
? Leading Industry Pay
? Remote Work opportunity
