Business Support Specialist I- Retail Underwriting

Job summary
Business Support Specialist I- Retail UnderwritingLocation: Raleigh, NC (Southwest Raleigh area)Supports products and services within the Retail Credit Underwriting group
Job seniority: entry level
Responsibilities
• Manages accounts, portfolios, or packages specific to line of business• Performs routine data entry, processing, and documentation• Performs various operational tasks during inquiries• Develops relationships with customers, associates, or vendors• Provides knowledge in area of work• Assists in troubleshooting for both internal and external parties• May assist in promotion and distribution of Bank products or services
Requirements
• High School Diploma or GED• 2 years of experience in Operations, Support, or Customer Service• Financial operations, support, or customer service background• Exposure to tax returns and financial documents• Ability to multi-task• Excellent customer service skills• Strong experience answering questions and concerns via phone